Is there any minimum rental period?
Car rentals at Alpha may be done for a couple of hours (usually airport transfer with driver) up to long term rentals of months or even years (usually for organizations, companies and expatriates).
May I rent a car to drive into other countries?
Cars rented at Alpha Rent-a- car may be taken to other countries only on personal request. We will grant a letter of authorization (cross border permit) to the desired country, if circumstances allow us to do so. Charges apply.
What to do in case of an accident?
Please call Alpha Rentals always and as soon as anything abnormal happens, call police and ask for roadside assistance.
How to drive in Kampala?
We recommend not driving at all in Kampala by yourself. Traffic is hectic, even for experienced Africa travelers. Elsewhere in the country, driving is possible and it should not scare you. At Alpha rent-a-car offers a complementary driver for your period of your stay in Kampala.
Where do I find a detailed map of Uganda roads?
Alpha Rentals will offer each client a complementary printed road map with detailed exit and access roads of Kampala and Entebbe areas, as well as with main roads allover Uganda.
Can I use a GPS system?
You can bring along your own GPS system or you can arrange to have your rental vehicle with a GPS. Charges may apply.
How do I make a reservation for a rental?
How do I pay for the service provided?
Before or After? Payment is made before the start of the rental. You can pay using cash, make a wire transfer, or by credit card. We also have an online payment system using credit cards.
Are there any charges for payment using a credit card?
Yes, Yes, the following merchant charges apply: Visa, Masercard and American Express all have a 6% on transaction amount.
You may pay cash or with credit card. We also accept Paypal payments. When you pay by credit card, the following merchant charges apply: Visa, MasterCard and American Express all have a 6% on transaction amount.